Privacy Policy

Real Morocco Tours is committed towards customer satisfaction. We have therefore put in place measures to enable customers visiting our website to fully participate. We will collect information from them in a way that does not infringe their rights and privacy. We have therefore designed this Privacy Policy to provide crucial information on how we collect and use personal information and the use of cookies.

You must therefore agree to the terms in this Privacy Policy before using our website.

Personal Information

Your personal information will not be collected unless you have provided it to us. We will not use it for any other purpose other than the intended. We only ask you to provide necessary information that will enable you to take part in activities on our website and help us improve our services.

Generally, we do not disclose your personal information to a third party unless required by the law. We will only share your information to suppliers and we will inform you when we intend to do so. You will have an opportunity to consent to such disclosure.

What Information do we collect and how we use it?

Real Morocco Tours has outlined the information you may be required to submit and how it may be used.

Newsletters

Real Morocco Tours strives to keep readers informed on our tours, destinations and events. We have therefore designed several newsletters meant to address various needs. We normally send newsletters on request. Those who would like to receive one are required to provide their email addresses. In addition, you may be asked to provide additional information about yourself e.g. your name so that your newsletter is personalized.

Quote Request Form

Clients wishing to enquire about a tailor made tour are required to fill in a simple quote request form on our website. You will be asked to provide basic information such as your name, email address, travel dates, number of travellers and any specific requirements or preferences. This information is used solely to prepare a personalised tour proposal and respond to your enquiry. No account creation is required and your information will not be used for any other purpose without your consent.

Prize Promotions

Real Morocco Tours organizes regular competitions and prize draws. You may be required to provide essential information such as your name and email address in addition to an answer to entry. Your information will only be used for administrative purposes and other purposes you consented prior to entry into a draw in question.

Cookies

Cookies (small files placed on your surfing device) are used to help our website function better by analyzing how often the site gets visitors and the information customers search for.

Our website uses cookies to enhance functionality and collect some non-personal information. Non-personal information refers to the type of computer and browser you are using. The use of these cookies do not, in any way, collect personal information. They are merely intended to enhance customer experience.

By accessing our website, we imply that you have read and agreed to the use of cookies in our privacy policy.

You can get more information on how to manage and change cookies by visiting the “Managing Cookies” section as outlined below.

Third Party Cookies

Some features used on this website may involve cookies which may be sent to your computer by a third party. For instance you may receive cookies for a video or audio placed on our website from the site where they are hosted. Similarly, sharing of content on our website via social networks such as Facebook and Twitter, cookies from these websites may be sent to you. We have no control over these cookies. So check the setting of cookies from these websites on how to manage them.

How to manage cookies

Make sure you set your device to accept cookies to effectively use our website.

Moreover, if in case you prefer to block or restrict these cookies, you can do so by changing the setting of your browser.

Sharing your information

Your personal information may be shared to members of our group i.e. our subsidiary as defined in section 736 of the Company Act 1985. Your personal information may also be shared to our employees, offices, agents and subcontractors reasonably as outlined in this privacy policy.

In addition, we may disclose information about you under the following circumstances:

• In accordance with the law of the land
• When required by law in case of any legal proceeding
• When we are compelled to defend and exercise our legal rights such as fraud prevention or credit risk reduction
• In the event that we intend to sell any of our assets, we may share your information to the potential purchaser for the purpose of good business
• In the event that our assets are acquired by another company or third party

Real Morocco Tours may also share your personal data to a third party with goods and services which may be of interest to you.

Your personal data will not be shared to advertisers. However, we will only share aggregated information regarding our customers and traffic to our website.

Your rights

Real Morocco Tours holds that it’s your right to request us not to share or disclose your data or information to a third party. We always take the responsibility of informing you when collecting either your data or personal information. In case we intend to share your information to a third party, you reserve the right to crosscheck some boxes in the form we normally use in collecting data. You can also contact us at info@realmoroccotours.com. Please provide the following information whenever you are either writing or giving us a call – your full name as it appears on your official documents (title, first name and surname), your full contact address i.e. postcode and your official email address you used during your quote request.

Security of your information

Real Morocco Tours is committed towards securing your information from loss, misuse or alterations. Therefore, we will employ all reasonable technical and organizational precautions to secure your information.

Real Morocco Tours will not be responsible for the security of data sent via the internet.

It’s your responsibility to securely keep any correspondence details shared with us. Real Morocco Tours has put in place reasonable level of security measures to protect your data from harm as a result of malicious practices. However, we will not accept liability in case of breach of security.

Real Morocco Tours further undertakes that it is against our policy to hold your information in excess for which it was intended. We only collect relevant information.

Changes to these conditions

Real Morocco Tours reserves the right to alter and improve the terms in our privacy policy. In this case, the date and the clause number will be included as part of the conditions. The changes will be posted within 24 hours on our website and it’s your responsibility to make yourself aware of these changes. Changes posted will become effective in 24 hours and anyone who continues accessing our website thereafter will be deemed to have agreed and accepted the amendments.

How to contact us

Please feel free to contact us for any questions about our website or privacy policy. We can be reached by writing to us at info@realmoroccotours.com.

Our hope is that our services are satisfactory for we are committed in protecting you and your privacy.